
Shape attitudes.
sway decisions.
shift behavior.
influence 51: Move people
The psychology of EMPATHY
Empathy isn’t just about “being nice.” Research shows that it’s both an organizational tool and a leadership superpower.
In this course, you’ll learn:
How empathy promotes greater workplace engagement, collaboration, and communication
How to listen in a way that fosters both understanding and rapport
How teams can use perspective-taking techniques to identify blind-spots and improve strategies
If you’re a people manager, team leader, or just someone who wants to connect with greater depth and lead with greater impact, this course is for you.
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